Here is quite intriguing research with the data of our Sopra Steria IT operations (ITSM, AIOps, and Infrastructure Management). I’ve been faced with an interesting situation in an IT Applications Management project for a large corporate client. In such a
Techniques for comparing populations of IT data
I recently work a lot with IT Infrastructure Management data. At Sopra Steria, we manage sizeable ecosystems of our corporate clients that include thousands of apps and infrastructure elements. We handle events, incidents, alarms, and support tickets. We process thousands