I often feel the gap between the mainstream Data Science rhetoric and the true business needs is widening. When I hear of Hyperautomation, Edge AI, AutoML, or GANs, I challenge myself to take a leap back, understand our needs better.
In Sopra Steria we manage the IT infrastructure and applications of big clients. We process millions of service tickets and infrastructure events. This massive stream of data comes from monitoring tools such as Zabbix, Nagios, Solarwinds, and higher level frameworks: