I have 130,000 help desk tickets with multi-lingual descriptions. I need to divide this set into categories, such as “password reset”, “license expired”, or “storage failure”. Why? Users could then allocate a category to a new ticket they create. Then
How to isolate data that constitutes a spike in histogram?

We would all love to spot business problems early on, to react before they become painful. You can learn a lot by looking at past problems. Hence, understanding the nature of anomalies in data can bring substantial operational benefits and